Leonard Chow Yi Ding

Operator & Builder · Operations × Automation
Singapore · Citizen · available now +65 8686 3695 leonardchow.work linkedin.com/in/leonardchowyiding github.com/shuaige121

Singaporean operator-builder. Walks into a real business — retail, F&B, SME, property, co-living — works out how it runs, and builds the system that runs it, end-to-end and mostly solo. Bilingual (中/EN), Singapore citizen, available now. Five live Singapore businesses run on systems designed, built, and run end-to-end.

Systems Built & Run

Salon OS retail · multi-store ERP/POSsalonosg.com
Rebuilt how a 17-store Singapore salon group runs — POS, CPF/SDL/GST payroll, audit — replacing an ageing China vendor system. Designed, built, and migrated end-to-end.
migrated 537K orders (0 data loss) · 7-role RBAC · CPF/SDL/GST payroll · now productized as a SaaS
BB House / Sing Coast co-living · ops platformbbhousesg.com
The full co-living operations platform for a Singapore co-living brand — a bilingual rental site plus an end-to-end tenancy state machine: contract submission & signing, rent collection, automated reminders at every stage.
now running 15 properties · 111 rooms · 11 districts
Po Xiao Man 坡小馒 · F&B ordering + membershippoxiaoman.com
Ordering & membership system for a Singapore bun shop — Google sign-in, WhatsApp membership — built, run, and taken live on foodpanda & GrabFood.
Google sign-in · WhatsApp membership · live on foodpanda + GrabFood · Workers + D1
SG SME Shop SME · multi-tenant SaaSsgsmeshop.com
That shop's POS, productized into a multi-tenant SaaS any Singapore SME can run their store on — ordering, membership, and payments out of the box.
multi-tenant · SG SME retail · productized from a real shop
StoreySG proptech · 3Dstoreysg.com
A live product: turns a flat floor-plan image into an editable, true-scale 3D room — with paying users.
floor-plan → true-scale 3D · Stripe billing · paying users
Also
Maple Admissions CRM (sales-to-finance) · a 558K-order migration off an undocumented vendor ERP (0 integrity failures) · AI agents running live operations · 50+ repos on GitHub

Experience

Manager · Flame Source (flamesource.ai)2026 — present
Workflow automation for Singapore SMEs — recruitment (AI resume screening), payroll & back-office, and frontline communication.
Incubated ventures2023 — present
Founded or set up 0→1, then handed off to run without daily involvement: New Gen Group (Salon OS — 17-store salon ERP/POS, 537K orders migrated; La Pure — skincare brand; BB House / Sing Coast — co-living ops platform, 15 properties), Maple Education (study-abroad agency; admissions CRM now run by an AI agent), Po Xiao Man (F&B ordering & membership).
Sales & Marketing Manager · UFriend MediaMay 2019 — 2023
Ran marketing, led 星食客 (the company's food-delivery platform — SLAs, vendor & rider coordination), and built a hub of 24 internal tools — where self-taught building turned into shipping real software.
Marketing Specialist · Haohaoguo Realty & Dada Consultants2023 — 2024
Marketing across property and consulting — ground-level exposure to the Singapore rental market.

Skills

Operations & setup
0→1 setup, process & root-cause, SOPs & playbooks, KPI/SLA, collections & reconciliation, vendor coordination
Automation & data
AI-agent automation, SQL, dashboards, ETL/migration, RBAC/audit, multi-provider LLM/BYOK
SG compliance & local
CPF/SDL, GST/IRAS, PDPA, ACRA, work passes, SingPass
Build stack (the means, not the job)
TypeScript, Python, Cloudflare Workers/D1/KV/R2, Hono, Vue/Next, Swift/SwiftUI, Stripe
Domains
Retail/POS, F&B, SME SaaS, PropTech/co-living, EdTech CRM, market entry / 出海

Highlights

  • Five live Singapore businesses run on systems designed, built, and run end-to-end.
  • Built a co-living ops platform with an end-to-end tenancy state machine — now running 15 properties / 111 rooms.
  • Migrated 537K + 558K orders off legacy vendor systems with zero data-integrity failures; a dual-engine pre-launch audit caught real GST/CPF defects.

Education

University College Dublin
BA (Hons), Digital Marketing · 2023

Languages

English (professional) · 中文 (native)